Privacy Policy

This Privacy Policy applies to www.hendersonmediag.com operated by Henderson Media Group of 12482 Warwick Boulevard Newport News, VA, 23606, United States (hereinafter “Henderson Media Group” or “we”).

This Privacy Policy applies to Personal Information that we collect from our clients and from our website and other online users (hereinafter “you”), as well as information that we collect automatically during your visits of our website (e.g., information collected via cookies).

“Personal Information” means any data, such as your name, telephone number, email address, IP (“Internet Protocol”) address or location data.

We act as the data controller in accordance with the Virginia Consumer Data Protection Act (“VCDPA”).

Legal basis for processing

Our legal basis for collecting and using your Personal Information depends on the Personal Information involved and the specific context in which we collect it. Generally, your Personal Information will be collected and processed by us on one or more of the following legal bases:

  • Your consent,

  • Compliance with contractual obligations,

  • Compliance with legal obligations,

  • On the basis of our legitimate interests; this includes providing this website and/or relevant services and/or carrying out marketing activities, provided always that our legitimate interests do not outweigh your interests or fundamental rights and freedoms.

If you have any questions or need more information about the legal basis for the collection of your Personal Information, please contact us at +1 757-586-3311 or email us using info@hendersonmediag.com.

Information we collect

We may ask you for Personal Information when you

  • Use our website and services,

  • request quotes, services, support, concepts, or information,

  • place orders for services,

  • Participate online or otherwise in marketing activities,

  • Subscribe to Henderson Media Group marketing and promotional emails or other materials,

  • Interact with us on third-party social networking sites (subject to the terms of use and privacy policies of said third parties), or

  • Contact us.

Categories of Personal Information we collect may include your name, email address, address, contact telephone numbers. It may also include professional information such as your job title and other business or company information. We may also collect demographic data, such as age, gender, your interests, and preferences. We may also ask you for other information that we need to process payment for our services.

In order to provide you with a more consistent and personalized user experience in your interactions with Henderson Media Group, data collected through one source may also be linked to other data collected by Henderson Media Group through other sources. This may include data that helps us identify you when you access our websites through several different devices. We may also enrich the data we collect with data obtained from other parties, such as our business partners or other third parties, to create individual profiles about you. Examples of how we may use this data include using it to improve your user experience when visiting our website, and to display options tailored to your preferences.

Data Automatically Collected by Us

We may automatically collect information about user behavior and usage regarding your visits to our websites, such as the pages you view, the links you click, and other actions you take in connection with our website.

We may also collect certain information about the browser you use to access our website, such as your IP address, device identifier, location data, browser type and language, and your access times, the URL ("Uniform Resource Locator") of the website from which you arrived at our website, and the URL to which you are directed after leaving our website if you clicked on a link on our website.

Cookies

A cookie is a text file or software element that records information about your device's navigation on the Internet. It is controlled by your browser and sometimes contains a unique number or a random number.

When we mention "cookies", these may be cookies or other similar technologies based on access to the device (computer, tablet, smartphone) used by you when you visit our websites. Third parties, such as our partners or service providers, may use cookies and similar technologies in connection with our Services.

A cookie allows us or our partners, as creators of cookies, to recognise your device during the period of its validity when it accesses digital content that contains cookies from the same creator.

Some of the information from cookies does not allow your direct or indirect identification, nor does it constitute Personal Information. Other information may allow your identification and as such is subject to this Privacy Policy.

Data from third party sources

We may obtain data about you from third-party sources, such as marketing partners, social networks, and other third parties. We may use this data to better analyze your user behavior to improve our ability to provide you with relevant marketing information and services, and to prevent and combat fraud.

Our use of Personal Information

Henderson Media Group may use your Personal Information for the following purposes:

  • Providing you with services and support, and conducting transactions you request,

  • Sending notifications to you, including information about the status of your transaction, including information about the services as well as order confirmations, and about services available from Henderson Media Group,

  • Enabling you to use our website,

  • Providing support to respond to your online inquiries,

  • Customize, analyze, and optimize our solutions, services (including content to gauge usage trends and determine the effectiveness of our marketing campaigns), technologies, notifications and business relationships with you,

  • Better understanding our clients and website users,

  • Personalizing content and implementing your preferences,

  • Enforcing our terms and conditions, and separate contracts (if any) with you,

  • Prevention of fraud and other prohibited or unlawful activities,

  • Protecting the security and integrity of our websites, businesses, and services; and

  • Other functions and purposes disclosed to you at the time of collection or as required or permitted by law.

Retention of your data

We will retain your Personal Information as necessary in connection with the purposes described in this Privacy Policy, for as long as you are actively working with us, and in accordance with Virginia`s Retention Periods and other applicable laws.

International transfers

Henderson Media Group may transfer your Personal Information to other companies and/or business partners as necessary for the purposes described in this Privacy Policy. In doing so, your Personal Information may be transferred to countries outside the United States. In order to provide adequate protection for your Personal Information when it is transferred, we have contractual arrangements regarding such transfers. We take all reasonable technical and organizational measures to protect the Personal Information we transfer.

Sharing of Personal Information by us

We may share your Personal Information with Henderson Media Group affiliates and business partners for the purposes described in this Privacy Policy, including, without limitation, to carry out transactions you request or to respond more quickly to your needs in our operations. We will only share your Personal Information with Henderson Media Group affiliates and business partners who have agreed to protect your Personal Information and to use it only for the purposes Henderson Media Group has specified.

With your consent, we may disclose your Personal Information for any purpose.

In addition, we may disclose your Personal Information: in connection with law enforcement, fraud prevention or other legal proceedings; as required by law or regulation; if Henderson Media Group (or a part of Henderson Media Group) is sold to or merged with another company; or if we have reasons to believe that disclosure is necessary to protect Henderson Media Group, its clients or the public.

In all cases other than those described above, Personal Information will not be disclosed by us to third parties for their own marketing purposes without your consent.

Updating your information

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us using info@hendersonmediag.com.

Access Request and updating your Personal Information

In the event that you wish to make a Data Subject Access Request, you may inform us in writing of the same using info@hendersonmediag.com.

We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Information or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the respective legal regulations mentioned above).

Your rights

Under the VCDPA, you can exercise the following rights:

  • Right to information

  • Right to rectification

  • Right to object to processing

  • Right to deletion

  • Right to information

  • Right to data portability

  • Right of objection

  • Right to withdraw consent

Please contact us at any time with questions and suggestions regarding data protection and to enforce your rights.

The Supervisory Authority

The competent data protection authority in Virginia is:

The Office of the Attorney General

202 North 9th Street

Richmond,

Virginia 23219, USA

www.oag.state.va.us

If you have any questions about the nature of the Personal Information we hold about you, or if you wish to request the erasure or rectification of Personal Information we hold about you, or to exercise any of your other rights as a data subject, please contact us at info@hendersonmediag.com or send a written request to the postal address provided above.

Opting Out

For choosing your communication preferences, opting out of Marketing, please contact us at info@hendersonmediag.com.

How we protect your Personal Information

Henderson Media Group takes all reasonable steps to protect your Personal Information from misuse, alteration and loss, and from unauthorized access, alteration or disclosure. To this end, we use the following means, among others:

  • Use of encryption when collecting and transmitting sensitive data such as credit card information, technical and organizational measures to ensure the continuous integrity, availability and fail-safety of processing systems and services,

  • Restricting physical access to our sites,

  • Restricting access to data we collect about you,

  • Ensuring appropriate safeguards are in place at our facilities and those of our business partners to ensure the security of your Personal Information; and,

  • where required by law, deleting, or anonymizing Personal Information.

Collection and Use of Children's Personal Information

Henderson Media Group takes the privacy of children very seriously. We do not knowingly collect Personal Information from children through our website.

"Do-not-track" signals

Most browsers give you the option to enable a so-called "do-not-track" signal to protect against tracking. With this setting, a special signal is sent to the websites you visit. This "Do-not-track" signal is different from the ability to disable certain forms of navigation tracking by rejecting cookies in browser settings, as browsers with the "Do-not-track" setting enabled may still accept cookies. Henderson Media Group does not currently respond to "do-not-track" web browser signals. If we implement this feature in the future, we will describe how in this privacy policy. For more information about "Do-not-track," please visit www.allaboutdnt.org

Changes to this Privacy Policy

We may update this privacy policy from time to time. If we make changes to this Privacy Policy or materially change Henderson Media Group's use of your Personal Information, we will revise the Privacy Policy accordingly and also change the effective date at the end of this section. We encourage you to periodically review this Privacy Policy to be informed of how we use and protect your Personal Information.

Contacting

If you would like to contact us regarding our privacy practices for any reason, please email us at  info@hendersonmediag.com or write to us at the above-mentioned address.

Effective Date

Thursday, January 19, 2023